The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago | Hotel in Chicago

| 8.8 (82 Reviews) |   Pet Friendly  12 Bathrooms  47 Guests
Downtown Chicago Hotel | The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Hotel in Downtown Chicago, Chicago

Overlooking iconic Lake Michigan, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is located in the heart of downtown and offers unparalleled amenities and services, including on-site restaurants with a rooftop terrace, a state-of-the-art fitness center and fully-equipped 24-hour business center. Every room at The Gwen features custom décor inspired by signature sculptures and includes a 65-inch flat-screen TV, free WiFi and a spacious work desk with an ergonomic chair. A fully-stocked mini-bar and custom luxury bath amenities are also provided. Guests can take in panoramic views of the city skyline while relaxing fireside with custom cocktails at the hotel’s rooftop terrace, Upstairs at the Gwen. The fitness center offers over 2,000 square feet of state-of-the-art fitness equipment, including free weights, cardio and strength training machines and yoga equipment. Fresh apples and bottled water are also available. Chicago’s renowned Theater District and Millennium Park are both less than a mile away from the hotel. Navy Pier is 1 mile away, while Second City Comedy Club is a 10-minute drive from the property.

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is located in Chicago.

This 12 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: EV Charge Station, Guest Services, Parking, and several others. This is a 4 star rated property and has over 82 reviews with the average score of 8.8 . Coming to Chicago and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 12 Bedrooms Hotel if you want to learn more about this place in Chicago. These details are authentic, as they are provided by our partner, booking.com.

This The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago in Chicago is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
EV Charge Station
Business Services
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen

Facility Overview

Breakfast
  • Bar
  • Breakfast in the room
  • Restaurant
Parking
  • Parking garage
  • Parking
  • Electric vehicle charging station
  • Accessible parking
  • Parking on site
Accessibility
  • Auditory guidance
  • Visual aids (Braille)
  • Visual aids (tactile signs)
  • Lowered sink
  • Toilet with grab rails
  • Raised toilet
  • Wheelchair accessible
Activities
  • Fitness center
  • Fitness
General
  • Paid Wifi
  • Facilities for disabled guests
  • Pet friendly
  • Air conditioning
  • Heating
  • Non-smoking rooms
  • Elevator
  • Safe
  • Smoke-free property
Guest Services
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Business center
  • Baggage storage
  • Daily housekeeping
  • Fax/Photocopying
  • Express check-in/out
  • Valet parking
  • Room service
  • Concierge
  • Invoice provided
Internet
  • Internet
  • Wifi
Outdoors
  • Outdoor fireplace
  • Sun deck
  • Outdoor furniture
  • Terrace
Security/Safety
  • Fire extinguishers
  • CCTV in common areas
  • CCTV outside property
  • Smoke alarms
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Contactless check-in/out
  • Cashless payment available

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are allowed and charges may apply.

Upon check-in photo identification and credit card is required. all special requests are subject to availability upon check-in. special requests cannot be guaranteed and may incur additional charges, please be advised a deposit may be charged for incidentals upon arrival. additional guests may incur extra charges (see hotel policies).guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.2
Location:
9.28
Staff:
9.28
Facilities:
8.87
Comfort:
9.29
Cleanliness:
9.27
Nicholas
Jan 28, 2026 08:00:00 AM
Review Score:   10
USA
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Everything
Negative: Everything
Summary: It was very nice & comfortable
See All Reviews

Room Arrangement

Room Info Facilities
Guest Room, 1 King
Room Type: Double
Room Size: 35 m2
1 King bed(s) Bed
Guest Room, 1 King

Food & Drink

Bottle of water, Minibar

Bathroom

Hairdryer, Towels, Private bathroom, Toilet paper, Bathtub, Bathrobe, Conditioner, Shower, Slippers, Free toiletries, Body soap, Shampoo, Toilet

General

Ironing facilities, Smoke Alarm, Air conditioning, Heating, Carpeted, Trash cans, Suit press, Safe, Iron, Laptop safe

Media & Technology

Pay-per-view channels, Flat-screen TV, Video, Radio, Cable channels, Telephone, iPod dock

Kitchen

Refrigerator

Living Area

Desk

Services

Wake-up service

Bedroom

Alarm clock, Linens, Wardrobe or closet, Childrens' cribs

Room amenities

Feather pillow, Clothes rack
Guest room, 2 Queen
Room Type: Double
Room Size: 35 m2
2 Queen bed(s) Bed
Guest room, 2 Queen

Food & Drink

Bottle of water, Minibar

Bathroom

Hairdryer, Towels, Private bathroom, Toilet paper, Bathtub, Bathrobe, Walk-in shower, Conditioner, Shower, Slippers, Free toiletries, Body soap, Shampoo, Toilet

General

Ironing facilities, Smoke Alarm, Air conditioning, Heating, Carpeted, Trash cans, Suit press, Safe, Iron, Laptop safe

Media & Technology

Pay-per-view channels, Flat-screen TV, Video, Radio, Cable channels, Telephone, iPod dock

Kitchen

Refrigerator

Living Area

Desk

Services

Wake-up service

Bedroom

Alarm clock, Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Entire unit wheelchair accessible, Roll-in shower, Toilet with grab rails, Raised toilet, Lower sink

Room amenities

Feather pillow, Clothes rack
Deluxe, Guest room, 2 Queen, City view
Room Type: Double
Room Size: 35 m2
2 Queen bed(s) Bed
Deluxe, Guest room, 2 Queen, City view

Food & Drink

Bottle of water, Minibar

Bathroom

Hairdryer, Towels, Private bathroom, Toilet paper, Bathtub, Bathrobe, Walk-in shower, Conditioner, Shower, Slippers, Free toiletries, Body soap, Shampoo, Toilet

General

Ironing facilities, Smoke Alarm, Air conditioning, Heating, Carpeted, Trash cans, Suit press, Safe, Iron, Laptop safe

Media & Technology

Pay-per-view channels, Flat-screen TV, Video, Radio, Cable channels, Telephone, iPod dock

Kitchen

Refrigerator

Living Area

Desk

Services

Wake-up service

Bedroom

Alarm clock, Linens, Wardrobe or closet

View

City view

Accessibility

Entire unit wheelchair accessible, Roll-in shower, Toilet with grab rails, Raised toilet, Lower sink

Room amenities

Feather pillow, Clothes rack
Grand Deluxe, Guest room, 2 Queen, City view
Room Type: Double
Room Size: 36 m2
2 Queen bed(s) Bed
Grand Deluxe, Guest room, 2 Queen, City view

Food & Drink

Bottle of water, Minibar

Bathroom

Hairdryer, Towels, Private bathroom, Toilet paper, Bathtub, Bathrobe, Conditioner, Shower, Slippers, Free toiletries, Body soap, Shampoo, Toilet

General

Ironing facilities, Smoke Alarm, Air conditioning, Heating, Carpeted, Trash cans, Suit press, Safe, Iron, Laptop safe

Media & Technology

Pay-per-view channels, Flat-screen TV, Video, Radio, Cable channels, Telephone, iPod dock

Kitchen

Refrigerator

Living Area

Desk

Services

Wake-up service

Bedroom

Alarm clock, Linens, Wardrobe or closet

View

City view

Room amenities

Feather pillow, Clothes rack
Guest room, 1 King, City view
Room Type: Double
Room Size: 35 m2
1 King bed(s) Bed
Guest room, 1 King, City view

Food & Drink

Bottle of water, Minibar

Bathroom

Hairdryer, Towels, Private bathroom, Toilet paper, Bathtub, Bathrobe, Walk-in shower, Conditioner, Shower, Slippers, Free toiletries, Body soap, Shampoo, Toilet

General

Ironing facilities, Smoke Alarm, Air conditioning, Heating, Carpeted, Trash cans, Suit press, Safe, Iron, Laptop safe

Media & Technology

Pay-per-view channels, Flat-screen TV, Video, Radio, Cable channels, Telephone, iPod dock

Kitchen

Refrigerator

Living Area

Desk

Services

Wake-up service

Bedroom

Alarm clock, Linens, Wardrobe or closet

View

City view

Accessibility

Entire unit wheelchair accessible, Roll-in shower, Toilet with grab rails, Raised toilet, Lower sink

Room amenities

Feather pillow, Clothes rack
Junior Suite, 1 King
Room Type: Double
Room Size: 44 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Hairdryer, Towels, Private bathroom, Toilet paper, Bathtub, Bathrobe, Conditioner, Shower, Slippers, Free toiletries, Body soap, Shampoo, Toilet

General

Ironing facilities, Smoke Alarm, Air conditioning, Heating, Carpeted, Trash cans, Suit press, Safe, Iron, Laptop safe

Media & Technology

Pay-per-view channels, Flat-screen TV, Video, Radio, Cable channels, Telephone, iPod dock

Kitchen

Refrigerator

Living Area

Desk, Sofa, Sitting area

Services

Wake-up service

Bedroom

Alarm clock, Linens, Wardrobe or closet

Room amenities

Feather pillow, Clothes rack
Terrace, Junior Suite, 1 King, Harbor view, Balcony
Room Type: Double
Room Size: 85 m2
1 King bed(s) Bed
1 Sofa bed Bed
Terrace, Junior Suite, 1 King, Harbor view, Balcony

Food & Drink

Bottle of water, Minibar

Bathroom

Hairdryer, Towels, Private bathroom, Toilet paper, Bathtub, Bathrobe, Conditioner, Shower, Slippers, Free toiletries, Body soap, Shampoo, Toilet

General

Ironing facilities, Smoke Alarm, Air conditioning, Heating, Carpeted, Trash cans, Suit press, Safe, Iron, Laptop safe

Media & Technology

Pay-per-view channels, Flat-screen TV, Video, Radio, Cable channels, Telephone, iPod dock

Kitchen

Refrigerator

Living Area

Desk, Sofa, Sitting area

Services

Wake-up service

Bedroom

Alarm clock, Linens, Wardrobe or closet

Outdoors

Outdoor furniture, Terrace

Room amenities

Feather pillow, Clothes rack
Suite, 1 King, Sofa bed, Gulf front
Room Type: Double
Room Size: 52 m2
1 King bed(s) Bed
1 Sofa bed Bed
Suite, 1 King, Sofa bed, Gulf front

Food & Drink

Bottle of water, Minibar

Bathroom

Hairdryer, Towels, Private bathroom, Toilet paper, Bathtub, Bathrobe, Conditioner, Shower, Slippers, Free toiletries, Body soap, Shampoo, Toilet

General

Ironing facilities, Smoke Alarm, Air conditioning, Heating, Carpeted, Trash cans, Suit press, Safe, Iron, Laptop safe

Media & Technology

Pay-per-view channels, Flat-screen TV, Video, Radio, Cable channels, Telephone, iPod dock

Kitchen

Refrigerator

Living Area

Desk, Sofa, Sitting area

Services

Wake-up service

Bedroom

Alarm clock, Linens, Wardrobe or closet

Room amenities

Sofa bed, Feather pillow, Clothes rack
Suite, 1 King, Sofa bed
Room Type: Double
Room Size: 71 m2
1 King bed(s) Bed
1 Sofa bed Bed
Suite, 1 King, Sofa bed

Food & Drink

Bottle of water, Minibar

Bathroom

Hairdryer, Towels, Private bathroom, Toilet paper, Bathtub, Bathrobe, Conditioner, Shower, Slippers, Free toiletries, Body soap, Shampoo, Toilet

General

Ironing facilities, Smoke Alarm, Air conditioning, Heating, Carpeted, Trash cans, Suit press, Safe, Iron, Laptop safe

Media & Technology

Pay-per-view channels, Flat-screen TV, Video, Radio, Cable channels, Telephone, iPod dock

Kitchen

Refrigerator

Living Area

Desk, Sofa, Sitting area

Services

Wake-up service

Bedroom

Alarm clock, Linens, Wardrobe or closet

Room amenities

Sofa bed, Feather pillow, Clothes rack
Terrace, Suite, 1 King, Sofa bed, City view
Room Type: Double
Room Size: 85 m2
1 King bed(s) Bed
1 Sofa bed Bed
Terrace, Suite, 1 King, Sofa bed, City view

Food & Drink

Bottle of water, Minibar

Bathroom

Hairdryer, Towels, Private bathroom, Toilet paper, Bathtub, Bathrobe, Conditioner, Shower, Slippers, Free toiletries, Body soap, Shampoo, Toilet

General

Ironing facilities, Smoke Alarm, Air conditioning, Heating, Carpeted, Trash cans, Suit press, Safe, Iron, Laptop safe

Media & Technology

Pay-per-view channels, Flat-screen TV, Video, Radio, Cable channels, Telephone, iPod dock

Kitchen

Refrigerator

Living Area

Desk, Sofa, Sitting area

Services

Wake-up service

Bedroom

Alarm clock, Linens, Wardrobe or closet

View

City view

Outdoors

Outdoor furniture, Terrace

Room amenities

Sofa bed, Feather pillow, Clothes rack
Gwen Luxury, Suite, 1 King, Sofa bed, Michigan Ave view
Room Type: Double
Room Size: 146 m2
1 King bed(s) Bed
1 Sofa bed Bed
Gwen Luxury, Suite, 1 King, Sofa bed, Michigan Ave view

Food & Drink

Bottle of water, Minibar

Bathroom

Hairdryer, Towels, Private bathroom, Toilet paper, Bathtub, Bathrobe, Conditioner, Shower, Slippers, Free toiletries, Body soap, Shampoo, Toilet

General

Ironing facilities, Smoke Alarm, Air conditioning, Heating, Carpeted, Trash cans, Suit press, Safe, Iron, Laptop safe

Media & Technology

Pay-per-view channels, Flat-screen TV, Video, Radio, Cable channels, Telephone, iPod dock

Kitchen

Refrigerator

Living Area

Desk

Services

Wake-up service

Bedroom

Alarm clock, Linens, Wardrobe or closet

Room amenities

Feather pillow, Clothes rack
Grand Deluxe, Guest room, 1 King, Michigan Ave view
Room Type: Double
Room Size: 35 m2
1 King bed(s) Bed
Grand Deluxe, Guest room, 1 King, Michigan Ave view

Food & Drink

Bottle of water, Minibar

Bathroom

Hairdryer, Towels, Private bathroom, Toilet paper, Bathtub, Bathrobe, Conditioner, Shower, Slippers, Free toiletries, Body soap, Shampoo, Toilet

General

Ironing facilities, Smoke Alarm, Air conditioning, Heating, Carpeted, Trash cans, Suit press, Safe, Iron, Laptop safe

Media & Technology

Pay-per-view channels, Flat-screen TV, Video, Radio, Cable channels, Telephone, iPod dock

Kitchen

Refrigerator

Living Area

Desk

Services

Wake-up service

Bedroom

Alarm clock, Linens, Wardrobe or closet

Room amenities

Feather pillow, Clothes rack

FAQ's

Is this Downtown Chicago hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Downtown Chicago hotel?

Check-in time for Downtown Chicago hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Downtown Chicago hotel have a swimming pool?

No, this Downtown Chicago hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown Chicago hotel?

Best-rates for the Downtown Chicago hotel starts from $373 per night with includes Restaurant, Internet, Kitchen, Air Conditioner, Wheelchair Accessible, Accessibility, Breakfast, Child Friendly, EV Charge Station, Guest Services, Parking, Wellness Facilities, Bar, Pet Friendly, Balcony/Terrace, Security/Safety, Business Services, Fireplace/Heating with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Downtown Chicago hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown Chicago hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown Chicago hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown Chicago hotel?

Based on the information reported by the owner or manager, the Downtown Chicago hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown Chicago hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD373
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