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Viejas Casino & Willows Hotel | Resort in Alpine

| 9.2 (1058 Reviews) |  1 Bathroom
Alpine Resort | Viejas Casino & Willows Hotel

Resort in Alpine

This resort features 4 restaurants, a full-service spa, and a casino. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle, and a free casino shuttle. Additionally, an outdoor pool, 4 bars/lounges, and a 24-hour fitness center are onsite.
Housekeeping is available on request.
Viejas Casino & Willows Hotel offers 237 accommodations with minibars and safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels and pay movies.

Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.


2 hot tubs are on site along with an outdoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Fireplace
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower
  • Soap
  • Shampoo
  • Bathroom (partially open)
  • Bathrobes
  • Towels
  • Rainfall showerhead
  • Free toiletries
  • Toilet paper
  • Hair dryer
Bedroom
  • Laptop-friendly workspace
  • Desk chair
  • Separate sitting area
  • Free local calls
  • Connecting rooms available
  • Desk
  • Safe
  • Phone
  • Recycling
  • Iron/ironing board
  • Heating (climate-controlled)
  • Ceiling fan
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding
Breakfast
  • 4 restaurants and 1 coffee shop/cafe
  • 24-hour room service
  • 4 bars/lounges and 1 poolside bar
  • Full breakfast available for a fee daily 4:00 AM–1:00 PM: USD 3-14 per person
  • Coffee/tea in common area(s)
  • Minibar
  • Free bottled water
  • Coffee/tea maker
  • Mini-fridge
Parking
  • Free secured, covered valet parking on site
  • Free casino shuttle
  • Free area shuttle
  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Electric car charging station on site
  • Free shopping center shuttle
Accessibility
  • Elevator
Activities
  • 24-hour fitness center
  • Bowling alley
  • Shopping
  • 2 hot tubs
  • Shopping mall
  • Arcade/game room
  • Designer stores
  • Full-service spa
  • Outdoor pool
  • Concerts/live shows
Entertainment
  • Cable channels
  • Premium channels
  • LCD TV
  • Pay movies
General
  • Conference space
  • Computer station
  • Meeting rooms
  • 24-hour business center
  • Ballroom
  • Front-desk safe
  • ATM/banking services
  • Gift shop/newsstand
  • Elevator
  • Banquet hall
  • English
Guest Services
  • Bowling alley
  • Mini-fridge
  • Arcade/game room
  • Pool gate
  • Free area shuttle
  • Outdoor pool
  • Multilingual staff
  • Change of bedsheets (on request)
  • 24-hour front desk
  • Luggage storage
  • Tour/ticket assistance
  • Dry cleaning service
  • Porter/bellhop
  • Change of towels (on request)
  • Concierge services
  • Hair salon
  • Housekeeping (on request)
Internet
  • Available in some public areas: Free WiFi
Outdoors
  • Pool cabanas (surcharge)
  • Terrace
  • Pool sun loungers
  • Garden
Spa
  • Steam room
  • Body treatments
  • Massage - deep-tissue
  • Massage - prenatal
  • Couples treatment room(s)
  • Massage/treatment rooms
  • Sauna
  • Manicures and pedicures
  • Massage - sports
  • Hydrotherapy
  • Body wraps
  • Hot tub
  • Facials
  • Aromatherapy
  • Body scrubs
  • 4 treatment rooms
  • Massage - Swedish
  • Spa open select days
  • Massage - hot stone

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: midnight minimum check-in age: 21
Check-out
Check-out before 11 am
Child Policy
Children younger than 21 are not allowed at this adults-only property. all guests 21 and older are welcome. rollaway/extra beds are available for usd 20.0 per day. cribs (infant beds) are not available.
Payment Policy
Fee for full breakfast: approximately usd 3 to 14 per person rollaway bed fee: usd 20.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted safety features at this property include a fire extinguisher please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property only guests 21 and over will be allowed entry to the casino and restaurants within the casino.

Reviews

Vernon
Oct 5, 2026 10:04:38 PM
Review Score:   4
Summary: There is NO registration parking for checkin. I had to had my car keys over to a valet. Not a good start. Got checked in, went back to parking lot and brought a small cooler into the entrance of the hotel. I was met by a security guard wanting to look into the cooler. They noticed a bottle of wine and said it was not allowed. I told them that it was for in-room use and was denied. I then trekked back to the parking lot to off-load the wine. Food restaurants in the Casino were a long hike across the smokey Casino floor. When we got there, we were asked if we had a players club card. We did not. At that point, we were told that the wait would be about an hour implying that card holders had preferential treatment. The room was clean, but on the smaller side. There was no place to place our luggage flat in order to open it, except on the bed. It was cumbersome. General impression is that the Casino looks glitzy, but not functional for our one night stay. Next time we will pick a different hotel accommodation.
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Room Arrangement

Room Info Facilities
Courtyard Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)
Room Size: m2
1 King Bed
Courtyard Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

General

Pool view, Free WiFi, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Signature Suite, 1 King Bed - Adult Only 21+ (Willows Hotel)
Room Size: 592 square feet m2
1 King Bed
Signature Suite, 1 King Bed - Adult Only 21+ (Willows Hotel)

General

Square meters - 55, Square feet - 592, Mountain view, Pillow menu, Pool view, Free WiFi, Rollaway/extra beds (surcharge), Ping - 16.64, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Deluxe Room, 2 Queen Beds - Adult Only 21+ (Viejas Hotel)
Room Size: m2
2 Queen Beds
Deluxe Room, 2 Queen Beds - Adult Only 21+ (Viejas Hotel)

General

Pool view, Free WiFi, No rollaway/extra beds, Number of bedrooms - 1, Park view, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)
Room Size: m2
1 King Bed
Deluxe Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

General

Pool view, Free WiFi, Number of bedrooms - 1, Park view, Rollaway/extra beds (surcharge), Bed count minimum 1, Bed count maximum 1, Extra bed count 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Alpine resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Alpine resort starts from $179 per night with includes Sports/Activities, Bedding/Linens, Guest Services, Entertainment, Balcony/Terrace, Spa, Fireplace, Breakfast, Hot Tub, Laundry, Pool, Business Services, Restaurant, Internet, Kitchen, Air Conditioner, Accessibility, Wellness Facilities, Bar, Toiletries, Parking, Designated Smoking Area, Wheelchair Accessible, Transportation/Shuttle with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the resort has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Alpine resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Alpine resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.