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Grand Naniloa Hotel Hilo - a Doubletree by Hilton | Resort in Hilo

| 8.2 (1384 Reviews) |  1 Bathroom
Hilo Resort | Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Resort in Hilo

This resort features a golf course, an outdoor pool, and a restaurant. WiFi in public areas is free. Additionally, 2 bars/lounges, a 24-hour fitness center, and valet parking are onsite.
Weekly housekeeping is available.
Grand Naniloa Hotel Hilo - a Doubletree by Hilton offers 379 accommodations with laptop-compatible safes and safes. 48-inch LCD televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered weekly and microwaves can be requested. Housekeeping is provided on a limited basis.


Guests can play rounds at the 9-hole golf course. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Fireplace
Restaurant
Bar
Toiletries
Guest Services
Eco Friendly
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)
  • Free toiletries
  • Hair dryer
Bedroom
  • Desk chair
  • Desk
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Water-efficient showers only
  • Recycling
  • Connecting rooms available
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
Breakfast
  • Room service available
  • 1 restaurant
  • 2 bars/lounges
  • Coffee/tea in common area(s)
  • Full breakfast available for a fee daily 6:30 AM–10:30 AM
  • Refrigerator
  • Microwave
  • Coffee/tea maker
Parking
  • Wheelchair-accessible parking and van parking available
  • Valet parking on site (USD 39 per night; includes in/out privileges)
  • Self parking on site (USD 14 per night)
Accessibility
  • Wheelchair-accessible public washroom
  • 4 on-site accessible parking spaces
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Braille signage
  • Phone accessibility kit
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible path to elevator
  • Stair-free path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible business center
  • Elevator
  • Wheelchair-accessible restaurant
Activities
  • 24-hour fitness center
  • Kayaking
  • Boat tours
  • Golf driving range
  • Surfing/body boarding
  • Sailing
  • Golf course
  • Snorkeling
  • Outdoor pool
  • Fishing
  • Helicopter/airplane tours
  • Canoeing
  • Bicycle rentals
  • Hiking/biking trails
  • Windsurfing
  • Scuba diving
  • Cave exploring
  • Ziplining
  • Ecotours
  • Beach access
Entertainment
  • Cable channels
  • 48-inch LCD TV
General
  • Meeting room
  • Computer station
  • Conference space (11001 square feet)
  • Business center
Guest Services
  • Golf pro shop
  • Wedding services
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance
  • Golf cart
  • Dry cleaning service
  • Porter/bellhop
  • 24-hour front desk
  • Concierge services
  • Housekeeping (weekly)
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds
  • Outdoor pool
  • Microwave
  • Laundry facilities
Internet
  • Available in some public areas: Free WiFi and wired Internet
  • Available in all rooms: Free WiFi and wired Internet
Outdoors
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Vegetable garden
  • Garden
  • Picnic area
  • Terrace

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: anytime early check-in subject to availability early check-in is available for a fee minimum check-in age: 21
Check-out
Check-out before 11 am contactless check-out available late check-out subject to availability a late check-out fee will be charged
Child Policy
Children are welcome. kids stay free! up to 2 children 17 years old and younger stay free when using existing bedding. free cribs (infant beds)!
Payment Policy
Self parking fee: usd 14 per night valet parking fee: usd 39 per night (in/out privileges) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation tax id - w 50540186.01 this property accepts credit cards, debit cards, and cash cashless transactions are available safety features at this property include a fire extinguisher this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton)

Reviews

anne
Oct 4, 2026 02:58:34 PM
Review Score:   6
Summary: The staff was amazingly friendly and accommodating with every request we had from check-in to check out. We love the view out of our balcony the restaurant prepared a wonderful breakfast that we really enjoyed Carlos at the front desk had wonderful service as well as a girl at the valet desk I don’t remember her name who carried our groceries out of the car and watch them for us. Whenever we talked or saw someone from housekeeping, they were lovely, friendly, and so accommodating everybody on your staff that we came in contact with definitely deserves a shout out for their five star service.
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Room Arrangement

Room Info Facilities
Room, 1 Queen Bed, Accessible, Balcony (Mobility & Hearing, Bathtub)
Room Size: 369 square feet m2
1 Queen Bed
Room, 1 Queen Bed, Accessible, Balcony (Mobility & Hearing, Bathtub)

General

Balcony, Square meters - 34, Square feet - 369, Ocean view, Air conditioning, Bathtub only, Coffee/tea maker, Hair dryer, In-room safe, Lanai, Microwave, Minibar, Phone, Television, Accessible bathtub, Doorbell/telephone notification, Shampoo, Ping - 10, Grab bar - in bathtub, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed, Accessible, Balcony (Mobility & Hearing, Bathtub)
Room Size: 369 square feet m2
1 King Bed
Room, 1 King Bed, Accessible, Balcony (Mobility & Hearing, Bathtub)

General

Balcony, Square meters - 34, Square feet - 369, Ocean view, Air conditioning, Bathtub only, Coffee/tea maker, Hair dryer, In-room safe, Lanai, Microwave, Minibar, Phone, Television, Bay view, Accessible bathtub, Doorbell/telephone notification, Shampoo, Ping - 10.37, Grab bar - in bathtub, Bed count minimum 1, Bed count maximum 1
Suite, 1 King Bed, Microwave (with Soaker Tub)
Room Size: 550 square feet m2
1 King Bed
Suite, 1 King Bed, Microwave (with Soaker Tub)

General

Square meters - 51, Square feet - 550, Ocean view, Air conditioning, Bathrobes, Coffee/tea maker, Deep soaking bathtub, Hair dryer, In-room safe, Microwave, Minibar, Phone, Separate bathtub and shower, Slippers, Sofa bed, Television, No rollaway/extra beds, Number of bedrooms - 1, Shampoo, Ping - 15.46, Desk chair, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Room, 2 Queen Beds, Microwave, Ocean View
Room Size: 298 square feet m2
2 Queen Beds
Room, 2 Queen Beds, Microwave, Ocean View

General

Square meters - 28, Square feet - 298, Ocean view, Air conditioning, Coffee/tea maker, Hair dryer, In-room safe, Microwave, Minibar, Phone, Shower only, Television, Shampoo, Ping - 8.37, Bed count minimum 2, Bed count maximum 2, Extra bed count 0
Junior Suite, 1 King Bed, Kitchenette, Oceanfront
Room Size: 742 square feet m2
1 King Bed
Junior Suite, 1 King Bed, Kitchenette, Oceanfront

General

Balcony, Square meters - 69, Square feet - 742, Separate sitting area, Kitchenette, Ocean view, Air conditioning, Bathrobes, Coffee/tea maker, Hair dryer, In-room safe, Microwave, Minibar, Phone, Shower only, Slippers, Sofa bed, Stovetop, Television, No rollaway/extra beds, Shampoo, Ping - 20.85, Wet bar, Desk chair, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Room, 2 Queen Beds, Microwave, Oceanfront
Room Size: 369 square feet m2
2 Queen Beds
Room, 2 Queen Beds, Microwave, Oceanfront

General

Square meters - 34, Square feet - 369, Ocean view, Air conditioning, Coffee/tea maker, Hair dryer, In-room safe, Lanai, Microwave, Minibar, Phone, Shower only, Television, Shampoo, Ping - 10.37, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed, Microwave
Room Size: 298 square feet m2
1 King Bed
Room, 1 King Bed, Microwave

General

Square meters - 28, Square feet - 298, Air conditioning, Coffee/tea maker, Hair dryer, In-room safe, Microwave, Minibar, Mountain view, Phone, Shower only, Television, Shampoo, Ping - 8.37, Desk chair, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed, Microwave, Oceanfront
Room Size: 369 square feet m2
1 King Bed
Room, 1 King Bed, Microwave, Oceanfront

General

Square meters - 34, Square feet - 369, Ocean view, Air conditioning, Coffee/tea maker, Hair dryer, In-room safe, Lanai, Microwave, Minibar, Phone, Shower only, Television, No rollaway/extra beds, Shampoo, Ping - 10, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed, Microwave, Ocean View
Room Size: 298 square feet m2
1 King Bed
Room, 1 King Bed, Microwave, Ocean View

General

Square meters - 28, Square feet - 298, Ocean view, Air conditioning, Coffee/tea maker, Hair dryer, In-room safe, Microwave, Minibar, Phone, Shower only, Television, Shampoo, Ping - 8.37, Bed count minimum 1, Bed count maximum 1
Room, 2 Queen Beds, Microwave
Room Size: 298 square feet m2
2 Queen Beds
Room, 2 Queen Beds, Microwave

General

Square meters - 28, Square feet - 298, Air conditioning, Coffee/tea maker, Hair dryer, In-room safe, Microwave, Minibar, Mountain view, Phone, Shower only, Television, Shampoo, Ping - 8.37, Desk chair, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed, Accessible, Balcony (Mobility & Hearing, 3x3 Shower)
Room Size: 369 square feet m2
1 King Bed
Room, 1 King Bed, Accessible, Balcony (Mobility & Hearing, 3x3 Shower)

General

Balcony, Square meters - 34, Square feet - 369, Ocean view, Air conditioning, Coffee/tea maker, Hair dryer, In-room safe, Microwave, Minibar, Mountain view, Phone, Shower only, Television, Wheelchair accessible, Transfer shower, Doorbell/telephone notification, Shampoo, Ping - 10, Portable shower seat, Grab bar - in shower, Bed count minimum 1, Bed count maximum 1
Room, 1 Queen Bed, Accessible, Balcony (Lanai Mobility&Hearing,Roll-in Shower)
Room Size: 330 square feet m2
1 Queen Bed
Room, 1 Queen Bed, Accessible, Balcony (Lanai Mobility&Hearing,Roll-in Shower)

General

Balcony, Square meters - 31, Square feet - 330, Ocean view, Air conditioning, Coffee/tea maker, Hair dryer, In-room safe, Microwave, Minibar, Phone, Shower only, Television, Wheelchair accessible, No rollaway/extra beds, Roll-in shower, Doorbell/telephone notification, Wheelchair-width doorways, Shampoo, Ping - 9.27, Portable shower seat, Lowered peephole/view port in door, Low-height counters/sink, Low-height bed, Grab bar - in shower, Desk chair, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Hilo resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Hilo resort starts from $249 per night with includes Air Conditioner, Wheelchair Accessible, Business Services, Sports/Activities, Fireplace, Restaurant, Eco Friendly, Child Friendly, TV, Accessibility, Bedding/Linens, Wellness Facilities, Breakfast, Kitchen, Laundry, Parking, Pool, Designated Smoking Area, Bar, Toiletries, Guest Services, Internet, Balcony/Terrace with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hilo resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Hilo resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.