Holiday Inn Chicago Dwtn - The Mart by IHG | Hotel in Chicago

| 8.8 (2207 Reviews) |  1 Bathroom
Downtown Chicago Hotel | Holiday Inn Chicago Dwtn - The Mart by IHG

Hotel in Downtown Chicago, Chicago

This smoke-free hotel features 2 restaurants, an indoor pool, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a sauna, a microwave in a common area, and conference space.
Holiday Inn Chicago Dwtn - The Mart by IHG offers 228 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 49-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.


Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Towels
  • Private bathroom
  • Eco-friendly toiletries
  • Shower/tub combination
Bedroom
  • Air conditioning (climate-controlled)
  • Pillow menu
  • Blackout drapes/curtains
  • Heating
  • Bed sheets
  • Premium bedding
  • Laptop-compatible safe
  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Laptop-friendly workspace
  • Water-efficient showers only
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Desk
  • Soundproofing
  • Phone
  • Recycling
Breakfast
  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–noon on weekends: USD 26-32 for adults and USD 16-23 for children
  • 2 restaurants
  • Coffee/tea maker
  • Mini-fridge
Parking
  • Secured covered self parking on site (USD 63 per day)
  • Height restrictions apply for onsite parking
  • Wheelchair-accessible van parking available
Accessibility
  • Fixed shower seat
  • Wheelchair-accessible van parking
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Magnifying mirror
  • Wheelchair-accessible path of travel
  • This property does not have elevators
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible fitness center
Activities
  • Bicycle rentals
  • Boat tours
  • Beach access
  • Health/beauty spa
  • Golfing
  • Fishing
  • Kayaking
  • Sauna
  • 24-hour fitness center
  • Indoor pool
Entertainment
  • Premium channels
  • 49-inch LCD TV
  • Pay movies
  • Cable channels
General
  • Computer station
  • Meeting rooms - 15
  • Conference space (25000 square feet)
  • Vending machine
  • Water dispenser
  • Banquet hall
  • Reception hall
  • Ballroom
  • Front-desk safe
  • ATM/banking services
  • Gift shop/newsstand
  • Greek
  • French
  • Spanish
  • Lithuanian
  • Russian
  • Serbian
  • Japanese
  • Croatian
  • Korean
  • Chinese (Mandarin)
  • Hindi
  • Polish
  • English
  • Vegan dining options
  • Humane treatment of captive wild animals
  • No plastic soda bottles
  • Shared microwave
  • At least 80% of food locally-sourced
  • At least 80% lighting from LEDs
  • TV in lobby
  • Reusable tableware only
  • Comprehensive recycling policy
  • No plastic water bottles
  • Renovated entire property - July 2022
  • Biodegradable coffee stirrers
  • No plastic drinking straws
  • At least 80% organic food
  • Reusable cups only
  • No plastic coffee stirrers
  • Annual offsets purchased for at least 10% of carbon footprint
  • Double-glazed windows
  • Smoke-free property
  • Comprehensive food waste policy
  • Vegetarian dining options
  • Biodegradable drinking straws
Guest Services
  • Soundproofed rooms
  • Mini-fridge
  • Laundry facilities
  • Indoor pool
  • Wedding services
  • Luggage storage
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Laundry facilities
  • 24-hour front desk
  • Dry cleaning service
  • Concierge services
  • Porter/bellhop
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: anytime early check-in fee: usd 50.00 early check-in subject to availability express check-in available minimum check-in age: 21
Check-out
Check-out before 11:00 am express check-out available
Child Policy
Children are welcome. kids stay free! up to 4 children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately usd 26 to 32 for adults, and usd 16 to 23 for children covered self parking fee: usd 63 per day (in/out privileges) early check-in fee: usd 50.00 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)

Reviews

Calyn
Feb 23, 2026 11:18:05 AM
Review Score:   6
Summary: Parking is confusing. I paid for the parking pass online, but then they said "free" parking, but kept asking if i wanted to purchase parking. When i checked in the price was almost 300 more than i booked through hotels.com. it was figured out after i asked for a manager, but it was embarrassing.
See All Reviews

Room Arrangement

Room Info Facilities
Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)
Room Size: m2
1 King Bed
Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

General

Number of bedrooms - 1, Wheelchair accessible, Bed count minimum 1, Lowered locks/deadbolt, Bed count maximum 1, Accessible bathtub, Lowered peephole/view port in door
Premium Room, 2 Queen Beds, Accessible, City View (Mobility, Accessible Tub)
Room Size: m2
2 Queen Beds
Premium Room, 2 Queen Beds, Accessible, City View (Mobility, Accessible Tub)

General

Number of bedrooms - 1, Wardrobe or closet, Wheelchair accessible, Lowered locks/deadbolt, Bed count minimum 2, Accessible bathtub, Lowered peephole/view port in door, Bed count maximum 2
Standard Room, 1 King Bed
Room Size: m2
1 King Bed
Standard Room, 1 King Bed

General

Number of bedrooms - 1, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Premium Room
Room Size: m2
1 Twin Bed
Premium Room

General

Number of bedrooms - 1, Wardrobe or closet, Room and bed type depend on availability check-in, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)
Room Size: m2
1 King Bed
Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

General

Number of bedrooms - 1, Wardrobe or closet, Wheelchair accessible, Bed count minimum 1, Lowered locks/deadbolt, Bed count maximum 1, Accessible bathtub, Lowered peephole/view port in door
Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)
Room Size: m2
1 King Bed
Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

General

Number of bedrooms - 1, Wardrobe or closet, Wheelchair accessible, Bed count minimum 1, Lowered locks/deadbolt, Bed count maximum 1, Accessible bathtub, Lowered peephole/view port in door
Standard Room
Room Size: m2
1 Twin Bed
Standard Room

General

Number of bedrooms - 1, Wardrobe or closet, Room and bed type depend on availability check-in, Bed count minimum 1, Bed count maximum 1
Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)
Room Size: m2
2 Queen Beds
Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

General

Number of bedrooms - 1, Wardrobe or closet, Bathtub or shower, Wheelchair accessible, Lowered locks/deadbolt, Bed count minimum 2, Accessible bathtub, Lowered peephole/view port in door, Bed count maximum 2
Suite, 1 King Bed (Chicago Skyline View)
Room Size: m2
1 King Bed
Suite, 1 King Bed (Chicago Skyline View)

General

Number of bedrooms - 1, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, City view
Standard Room, 2 Queen Beds, Accessible (Communications)
Room Size: m2
2 Queen Beds
Standard Room, 2 Queen Beds, Accessible (Communications)

General

Number of bedrooms - 1, Wardrobe or closet, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed, Accessible (Communications, Skyline View)
Room Size: m2
1 King Bed
Standard Room, 1 King Bed, Accessible (Communications, Skyline View)

General

Number of bedrooms - 1, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, City view
Premium Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)
Room Size: m2
2 Queen Beds
Premium Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

General

Number of bedrooms - 1, Bathtub or shower, Bed count minimum 2, Bed count maximum 2
Premium Room, 2 Queen Beds
Room Size: m2
2 Queen Beds
Premium Room, 2 Queen Beds

General

Number of bedrooms - 1, Wardrobe or closet, Bed count minimum 2, Bed count maximum 2
Standard Room, 2 Queen Beds (Chicago Skyline View)
Room Size: m2
2 Queen Beds
Standard Room, 2 Queen Beds (Chicago Skyline View)

General

Number of bedrooms - 1, Wardrobe or closet, Bed count minimum 2, City view, Bed count maximum 2
Standard Room, 1 King Bed (Chicago Skyline View)
Room Size: m2
1 King Bed
Standard Room, 1 King Bed (Chicago Skyline View)

General

Number of bedrooms - 1, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, City view

FAQ's

Is this Downtown Chicago hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Downtown Chicago hotel have a swimming pool?

Yes, this Downtown Chicago hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown Chicago hotel?

Best-rates for the Downtown Chicago hotel starts from $189 per night with includes Bedding/Linens, Entertainment, Breakfast, Laundry, TV, Wellness Facilities, Spa, Fireplace/Heating, Restaurant, Parking, Child Friendly, Air Conditioner, Pool, Guest Services, Internet, Kitchen, Security/Safety, Business Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Downtown Chicago hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown Chicago hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown Chicago hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown Chicago hotel?

Based on the information reported by the owner or manager, the Downtown Chicago hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown Chicago hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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USD189
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